Section 01
Executive Summary
Go-live readiness
< 30 days
Minimal integration required
Resolution acceleration target
50%
Request-to-resolution in 6 months
Pilot footprint
1 division
Aligned with homeowner app rollout
Section 01
Go-live readiness
Minimal integration required
Resolution acceleration target
Request-to-resolution in 6 months
Pilot footprint
Aligned with homeowner app rollout
Section 02
Agentic vision scans the Lennar image and detects appliance objects.
DoBu resolves appliance details into a ready product profile with manuals, maintenance cadence, and warranty context.
Input
Identify
Enrich
Activate
Section 03
| Capability | What DoBu handles | Result for Lennar |
|---|---|---|
| Appliance data extraction | Collect model + serial info from listing photos/videos | Clean, searchable home records without manual scanning |
| Manual retrieval | Auto-pull and organize relevant manuals per home | Vetted, home-specific guidance for support agents |
| Warranty + Q&A agents | AI flows built on home-specific data and docs | Faster, more accurate homeowner support |
| Knowledge maintenance | Feed new Q&A back into maintained knowledge base | Internal content grows without exhaustive day-one prep |
Section 04
Before Sales
After Sales
Discovery + consideration
Move-in
Warranty
Section 05
and adds enriched context.
Sent to the construction company
The floors in the living room and kitchen are wavy. The waviness appeared immediately after moving in. The floor has been oiled according to the instructions.
Priority
Category
Responsible person
Section 06
Service speed
Faster request-to-resolution
Case deflection
Lower unnecessary support load
Pilot timeline
Baseline vs post-launch measurement window
Section 07
DoBu is also live in the United States, including Southern Florida.
Estonia adoption
Of all new developments already use DoBu in one country
Latvia market share
Of the Latvian market is already served by DoBu
Positioning
Most proven after-sales AI workflow for new homes
Section 08